The Business of Agency
SIGN UP
HOME
ARCHIVE
AUTHOR
Erik J. Olson
Founder & CEO of Proxa. I build and operate multiple agencies focused on predictable growth.
Why Your Best Employees Don’t See a Future at Your Agency
The Fear of Failing
What We’re Focused on Before Year-End
Change Begets More Change
Communication Is Always the Problem
Accountability Starts Before the Employee Does
Sometimes I Can Be A Terrible Boss
Stop Discounting MRR
The cultural risk of hiring
Stop Promoting People for the Wrong Reasons
The Most Expensive Part of This Ad Wasn’t the Media Buy
Platitudes Don't Change Behavior. Incentives Do.
Why Your Team Doesn’t Care When a Client Leaves
The Revenue Illusion
I Was Dropping Too Many Balls
Why Your Best Employees Stop Wanting Promotions
The Best Employees Don’t Wait For Permission
Easy Street Leads Nowhere
Undefined Responsibility Leads to Entropy
Your Team Isn’t Underperforming. They’re Operating Without Deadlines.
Going Through The Shit
The Gap Between Your Calls and Your Revenue
Your Financial Volatility Is Hiding in Plain Sight
Retention Suffers When You Don't Prescribe Client Behavior
Culture Alone Doesn’t Retain Clients
Load more
